How to Navigate Disruption and Seize Opportunities

ALEXANDRIA, Va.—Are you ready to dive deep into the issues and topics the convenience retailing industry faces today? The NACS Crack the Code Experience has added more than a dozen Spotlight Sessions to help retailers explore the challenges—and opportunities—in the convenience and fuel retailing industry.

Organized by weekly themes, these sessions—each held at 2:30 p.m. EST—will give attendees tips, tools and food for thought. “The Spotlight Sessions are designed to really get into the nuts and bolts of each topic,” said Erin Pressley, NACS vice president of education and media. “Our presenters for these sessions are the best in their fields and will bring a wealth of knowledge to our attendees.”

Here are this year’s Spotlight Sessions. For descriptions of each session, click here.

Week One: Disruption/Navigating Chaos

Nov. 2: How to Thrive in Chaos with Corinne Hancock, founder of The Curiosity Project

Nov. 3: The Biggest Trends in Mobility with John Eichberger, executive director of the Fuels Institute

Nov. 4: Leading When Leaders Are Needed Most with Lonnie McQuirter, director of operations for 36 Lyn Refuel Station

Week Two: World-Class Ideas

Nov. 9: Ideas From Around the World with Dan Munford, managing director at Insight Research, and Joseph Bona, president of Bona Design Lab

Nov. 10: Transforming Offers to Address Global Trends with Istvan Kapitany, executive vice president of retail for Shell International Petroleum Co.

Nov. 11: Redefining Convenience by Redesigning Convenience with Brett Barclay, director of Convenience Measures Australia

Week Three: Essential Strategies for Essential Businesses

Nov. 16: The Hero Effect with Kevin Brown, motivational storyteller

Nov. 17: Essential Businesses and Values with Kevin Smartt, CEO and president of Kwik Chek Food Stores and 2020-21 NACS chairman

Nov. 18: Doing More and Doing Good with Rachel Krupa, CEO and founder of The Goods Mart

Week Four: Cultivating a Community Hub

Nov. 23: “Here for Good” with Julie Jackowski, chief legal officer and secretary for Casey’s

Nov. 24: Creating a Movement with Stephanie Sikorski, NACS vice president of marketing and executive director of the NACS Foundation

Nov. 25: What Being an Essential Business Means with Don Rhoads, president and CEO of The Convenience Group

Week Five: The Future of the Industry

Nov. 30: Visioning the Future with Brian Hannasch, president and CEO of Alimentation Couche-Tard

Dec. 1: Experimentation on the Edges with Chris Gheysens, president and CEO of Wawa

Dec. 2: The Future of Work with Henry Armour, president and CEO of NACS

The NACS Crack the Code Experience is a five-week digital experience and curated marketplace connecting convenience retail buyers and sellers from around the globe. Running November 2 through December 4, 2020, it will feature 24/7 access to forward-looking ideas and insights, plus innovative new-to-channel products and strategic connections. There’s still time to register for your own Crack the Code Experience! Don’t delay—register today!

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