Easing Customer Concerns

How hand dryer filtration systems offer more protection against germs.

October 19, 2020

This article is brought to you by Excel Dryer. EXCEL-CMYK_WHITEBORDER-200.jpg

EAST LONGMEADOW, Mass.—Hand dryers provide a hygienic alternative to paper towels, but what about airborne particles and viruses?

The Centers for Disease Control and Prevention have stated that “Germs spread more easily when hands are wet, so make sure to dry your hands completely, whatever method you use.” The World Health Organization also touts the importance of drying hands after washing, recommending that everyone “frequently clean [their] hands…” and “dry [them] thoroughly by using paper towels or a warm air dryer.”

“Leading health organizations concur that hand dryers are as safe as paper towels,” said William Gagnon, vice president of marketing and sales for Excel Dryer.

Hand dryers can provide an extra boost to germ removal by adding a filtration system to help with hand hygiene. “Nowadays, retailers put the health and well-being of customers as their top concern,” Gagnon said. “We want to offer assurance that our hand dryers help remove viruses as well as dry hands to provide peace of mind for employees and customers alike.”

With COVID-19 still on everyone’s mind, providing information about just how hand dryers work can ease concerns. For example, viral filtration efficiency testing conducted by LMS Technologies discovered hand dryers with a HEPA filtration system remove 99.999% of viruses from the airstream.

Hand dryers can provide customers and employees a safe, hygienic touchless solution to dry hands after washing, and a HEPA filtration system gives an added level of protection. “We encourage retailers to create messaging about how HEPA-filter-equipped hand dryers filter out viruses and contribute to stopping the spread of germs,” Gagnon said. This can help customers gain confidence in how your business is helping to win the fight against the spread of viruses.

This is the third installment of a four-part series about hand dryers at convenience stores. Read part 1 and part 2, and look for the final installment about the importance of sustainability transparency and testing in the October 26 edition of NACS Daily. For more about what Excel Dryer can do for the gas and convenience store industry, click here.