Parker’s Adds Self-Serve Customer Kiosks
New technology permits contactless management of loyalty program.
Oct 01, 2020 | 1 min read
SAVANNAH, Ga.—Parker’s, the regional convenience store chain based in Savannah, has teamed up with POSBANK, a POS terminal and kiosk manufacturer, and Esper, an Android DevOps solution, to deploy self-serve customer kiosks at several locations in Georgia and South Carolina, according to PetrolPlaza.
The POSBANK kiosks will provide Parker’s customers access to a self-serve loyalty program they can manage themselves, including enrollment, account management and lost card replacement.
“Customers worldwide now prefer self-service ordering and contactless payment as a result of the COVID-19 pandemic,” Shiv Sundar, co-founder and COO, Esper, said in a news release. “Retailers like Parker’s need to launch self-serve kiosks in a matter of weeks, not months or longer.”
“Our mutual customers can ship devices from POSBANK’s factory directly to retail stores without any IT support requirements,” said Elijah Jung, marketing team manager at POSBANK. “Retail employees can simply unbox the kiosks on-site and turn them on for secure, zero-touch provisioning.”
NACS has compiled resources to help the convenience retail community navigate the COVID-19 crisis. For news updates and guidance, visit our coronavirus resources page.
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