Kum & Go Deploys Digital Workplace Platform

The tech solution aims to help employees communicate and manage schedules.

November 03, 2020

WEST DES MOINES, Iowa—Kum & Go, the convenience retailer with 400 stores in 11 states, has selected Crew, a digital workplace platform for frontline teams, to help streamline scheduling and staffing workflows, according to the BayTownSun.com.

According to Crew, the platform connects the chain’s entire organization and communicates at all levels, helping to optimize labor.

“We know that frontline team communication has never been more important, and we are honored to help Kum & Go keep their entire organization connected with the Crew digital workplace,” said Scott Van Brunt, COO, Crew. “Kum & Go is a forward-looking organization, one that will take full advantage of the Crew platform and be at the forefront of what it means to run a world-class retail operation.”

“Kum & Go is committed to building a positive, encouraging, and transparent culture for our associates,” said Marty Roush, vice president of operations, Kum & Go. “Crew is complementary to our existing systems and will enable our associates to manage their own schedules. It will also help our newly established flex pools pick up shifts and manage their own work while supporting the larger team. We are especially excited to be able to share video content and virtual recognition between teams and directly to our associates.”

The platform integrates with existing Kum & Go technology, including UKG (formerly known as Kronos) for Workforce Management and Workday for Human Capital Management. The chain’s investment signals a broader trend across retail, convenience, grocery, foodservice, health care and other industries that have large frontline workforces, according to Van Brunt, and many organizations are adopting technology that helps them better connect and equip their frontline teams.