LONDON—The Federation of Independent Retailers (NFRN) has joined with Jisp and Scandit to provide U.K. convenience stores with access to a digital, contactless shopping experience, the Retail Times reports. The Jisp app allows for scan-and-go shopping, as well as home delivery and click-and-collect services.
Powered by Scandit’s technology, the app turns smartphones into barcode scanners. NFRN is supporting the rollout to 500 independent convenience stores by Christmas 2020.
“Independent retailers have always understood the value of convenience, but providing it has become harder in today’s digital-first environment. However, by embedding high-performance scanning technology into a mobile shopping app, stores can deliver the fast, frictionless service their customers have come to expect,” said Paul Davis, vice president of sales at Scandit.
Hightown Convenience Store will be one of the first to get the app, which allows customers to scan items as they shop, then pay via the QR code at the payment pod to complete their transaction. “Local retailers have played a significant role in serving their communities during lockdown. The fact that our customers will now be able to simply scan and go in my store, means that we can offer our customers an even safer environment,” said owner Steve Archer.
“Purely and simply, this technology levels the playing field. My store will be offering something that has previously only been available at the big supermarkets. So now we can show people we are positively enhancing our offering, and it allows my little shop to compete with the big boys,” Archer said.