'Alexa, Pay for My Gas'

No need to take out your wallet at the pump.

January 09, 2020

ALEXANDRIA, Va.—Alexa, Amazon’s digital assistant, won’t pump your fuel, but thanks to a collaboration between ExxonMobil and fintech company Fiserv, Alexa may soon help you pay for gas without pulling out a credit or debit card, reports Adweek.

The technology is being demoed at the CES 2020 show in Las Vegas this week. It will roll out this year at more than 11,500 Exxon and Mobil stations in the U.S. for those drivers with Alexa-enabled vehicles, the Echo Auto add-on or “other Alexa-enabled mobility devices.”

According to a press release, after customers pull up to a pump and say, “Alexa, pay for gas,” the technology will confirm the station location and pump number. Fiserv will activate the pump and “help ensure a secure payment experience.” Payments will be processed through Amazon Pay.

“We’re excited to bring new technology and better experiences to the gas station,” said Eric Carmichael, fuels marketing manager for the Americas at ExxonMobil. “We build and seek out technology that will wow our consumers, providing both ease of use and security.”

“As consumer expectations change, there is growing demand for frictionless interactions that span the digital and physical worlds,” said Devin McGranahan, senior group president of global business solutions at Fiserv.

ExxonMobil says it is the “first fuel provider to offer voice-activated purchase,” a follow up to earlier innovations, such as the pay-at-the-pump service in the 1980s and radio frequency identification (RFID)-enabled touchless payment in the 1990s.

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