Money Orders Help Lift C-Store Spending

The second in a weekly look from PDI and NACS at trips and basket-level data in convenience retail.

April 21, 2020

ALEXANDRIA, Va.—Dollars spent per transaction in the convenience channel ticked up during the second week of April, helping to ease the overall decline in spending compared with the year-earlier period, but trips continued to slip, according to the latest weekly report from PDI and NACS on how COVID-19 is impacting consumer behavior.

Powered by PDI Insights Cloud, the report provides consumer trip and basket-level data and analysis that will enable essential businesses around the United States to deliver what their customers want and need right now.

Here are some key insights for the week ended April 12, 2020: 

The decline in year-over-year spend continued its slowdown (-12.1% for the week ended April 12 vs. -13.1% for the week ended April 5) because of a continued, though moderate, increase in dollars per transaction (+23.1% vs. +20.1% in the prior week).

Continued heightened spending in the store services category, which includes money orders, spurred the increase in dollars per transaction.

The year-over-year decline in trips continues to be significant (-28.7% for the week ended April 12 vs. -27.6% for the week ended April 5). Easter Sunday didn’t appear to have had as great of a negative impact as expected.

The health and beauty category saw a considerable week-over-week jump as many retailers began stocking their stores with larger quantities of hand sanitizer. Beer continued to lead the alcohol category in gains, while tobacco saw slight declines in year-over-year purchases. Packaged beverages, salty snacks and candy held steady in terms of dollars and trips.

Click here to read the free two-page summary, and click here to get the full report from PDI.