Walmart Tests Grocery-to-Fridge Delivery

The retailer’s InHome program will bring groceries directly into a member’s home.

October 16, 2019

PITTSBURGH—Walmart is testing its InHome grocery delivery program in three cities this month, CNBC reports. The membership program offers residents in Pittsburgh, Kansas City and Vero Beach, Fla., an introductory rate of $19.95 per month. Members have to buy a $49.95 smart door or garage door lock kit to participate.

Delivery personnel have been employed by Walmart for at least 12 months and have undergone background and motor vehicle record checks and training. “It’s a service we plan to grow and scale aggressively” said Bart Stein, Walmart senior vice president of membership and InHome. These first areas “represent [a] variety of factors across demographics, stores and more operationally [components] that set us up the best and quickest [way] to scale nationwide.”

Walmart will likely take InHome national after the test period. Grocery sales are the linchpin of the retailer, gobbling more than 55% of its total sales. This comes as Walmart gains market share in food as a result of its free online grocery pickup, a paid unlimited grocery delivery program and InHome.

The company joined with technology businesses to build a smart lock system, which essentially transforms the existing deadbolt lock into a smart lock while allowing the homeowner to keep the current keys. Bluetooth technology gives the InHome delivery person a one-time access code only available during a certain window of time. For the pilot, InHome is only delivering  those items available via the Walmart grocery app.