Keeping Your Info Safe

This week’s Convenience Matters podcast discusses how personal and business data can be kept away from crooks.

June 05, 2019

ALEXANDRIA, Va. — On this week’s episode of Convenience Matters, “Hackers Don’t Pick Locks,” NACS hosts Jeff Lenard, vice president of strategic industry initiatives, and Carolyn Schnare, director of strategic initiatives, talk with Scott Schober, president and CEO of Berkeley Varitronics Systems, Inc., about the safety of your personal and business information.

“The most common way for criminals to understand us, get into our heads and how we act is to do some simple searches on the Internet, go to our social media accounts and put together a profile about us, and find out everything we do,” Schober said. “I always tell people, ‘Don’t be too social on social media.’ It’s kind of ironic, but too many people put way too much personal information out there about themselves and their whereabouts. … You almost have to think like a hacker in order to anticipate what they’re going to do.”

After the Target breach in 2013 when as many as 70 million consumers had their data compromised, “that really caused the industry on the retail side to focus on upgrading the security on the point of sale terminal to accept chip and PIN,” Schober said. “The problem is that it hasn’t happened at the pump yet, and that’s the part that really concerns me.”

Another piece of the problem is that people don’t change passwords regularly. “I should add to that it’s not just that we should change our passwords more frequently, but rather that we make a long password,” Schober said. “Statistically, we’re much safer creating a very long password than we are creating a very complex password.”

Each week a new Convenience Matters episode is released. The podcast can be downloaded on iTunes, Google Play and other podcast apps, and at Episodes have been downloaded by listeners more than 60,000 times in 80 countries.