Do Websites Have to Be Accessible?
Domino’s asks the U.S. Supreme Court to answer that question.
Jul 26, 2019
WASHINGTON— A blind man who couldn’t order a pizza from Domino’s website and mobile app sued, and now the pizza delivery chain has appealed to the U.S. Supreme Court to answer the question of whether websites and mobile apps have to be accessible to everyone, CNBC reports.
Three years ago Guillermo Robles, who is blind, filed a lawsuit against Domino’s under the Americans with Disabilities Act (ADA). This is one of numerous lawsuits brought by Americans with disabilities who want businesses to have accessible websites. In 2018, more than 2,200 suits over website inaccessibility were filed in federal courts.
Domino’s and other companies counter that the federal government hasn’t shared rules on exactly how web platforms should be ADA compliant. That’s one reason why the pizza chain has asked the Supreme Court to hear Domino’s Pizza v. Guillermo Robles, which the court will decide this fall. Other business groups, such as the National Retail Federation, the Restaurant Law Center and the Chamber of Commerce, have filed friend-of-the-court briefs to support Domino’s.
The Chamber of Commerce wrote in its brief that the U.S. Department of Justice has only given “inconsistent, nonbinding, and unaccountable” rules for how accessible websites must be. “The current and worsening uncertainty favors no one, except perhaps the small class of plaintiffs’ firms that have driven this litigation,” wrote attorney Gregory Garre for the organization.
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