ALEXANDRIA, Va.–Convenience stores have a lot in common with supermarkets, and those exploring how grocery stores are approaching changing customer needs can provide insights into the convenience industry. Based on feedback from previous Show attendees, the “Exploring the Store of the Future” Education Session will dive deep into how supermarkets are combining the benefits of emerging technology within the shopping environment.
Using data from the Coca-Cola Retailing Research Council of North America, the session will “look at the grocery stores of the future and see what trends apply to convenience stores,” said Jenna Collard, director of education engagement for NACS. “We’ll also look at what grocers are taking from convenience stores and how the industry can react to that.”
Led by Michael Sansolo, research director for the Coca-Cola Retailing Research Council, the workshop will consider how artificial intelligence, augmented reality, 5G and other technology advances are impacting the shopping experience. The session will also identify small changes retailers can make in stores to meet shifting customer demands, as well as help retailers develop a long-term plan for bringing their stores and brands into the future. “Exploring the Store of the Future” will run Tuesday, October 1.
Visit the education session website for more details on the dozens of workshops available. Registration is now open for the 2019 NACS Show, scheduled for October 1-4 at the Georgia World Congress Center in Atlanta.