By Mark Wohltmann   read

Enjoy your first edition of the exclusive, members-only NACS European Convenience Briefing.

May 27, 2020

Dear NACS members in Europe, interested in Europe or working with Europe,

I hope you and those close to you are safe and well and that business keeps moving during these unprecedented times. We certainly all feel a stretch in our ways of working, our daily lives and even the simple things like shopping or communicating with family. Our industry is strong though and has proven multiple times that it knows how to navigate through the troubled waters of recessions, disasters and global crises—only to emerge stronger than before.

And to help with the information flow during travel-restricted times, let me say: Welcome to the first edition of our new member-exclusive quarterly newsletter: the NACS European Convenience Briefing.

The Convenience Briefing offers a global radar screen of the convenience industry, where NACS measures and monitors three areas globally:

  1. Strategic industry issues that keep us awake
  2. Current and future impacts of those issues on our industry
  3. Best practices from around the globe

Usually all this is available to you and your teams through personal presentations by our colleagues and regional representatives. Now, we are adding a new benefit: an e-newsletter that features the latest industry updates and market data from across Europe.

Each quarter, you will hear from our regional representatives based in Europe about what is happening in their part of the continent. They are deeply entrenched in the convenience industry and have a heightened awareness of the small and big changes taking place. Surely, we will get some very good insights on the state of the European convenience market right now. I look forward to it.

In addition, I am happy to announce a partnership with our Global Supplier Council member, Nielsen. For the first time ever, Nielsen is producing a cross-country European database with harmonized categories and comparable channels that fall under “convenience retail.” Some of that data will be available to NACS retailer and Global Supplier Council members in this newsletter as an exclusive member benefit. This data will give you critical directional insight into where the European convenience market is heading. You’ll also receive expert analysis and interpretation from Mike Watkins, head of retailer and business insight at Nielsen UK. Mike will share the story behind the numbers—what they show (or hide).

Finally, the newsletter will spotlight an expert guest contributor each quarter, who will dive into a relevant strategic industry issue. Our first edition features John Eichberger, executive director of the Fuels Institute. John offers a glimpse into the future of transportation energy in a post-COVID world.

I hope to see you soon—perhaps in Las Vegas, Nevada, in October for the 2020 NACS Show.

All the best and stay safe,


Mark Wohltmann, Director, NACS Europe, has been responsible for the strategic development of the NACS brand in Europe since 2016. This includes researching, collecting and curating global knowledge and insights on best practices and thought leadership that will shape the future of convenience and fuel retail. Mark regularly makes this available through speaking engagements at leading industry events, as well as through tailored presentations at internal strategy meetings held by NACS members. Mark has 20 years of experience in marketing, consulting and market research, focusing on FMCG/CPG and Retail. Prior to NACS, Mark worked with the Nielsen Company across Europe, with USP Market Intelligence in Munich, setting up Germany's largest convenience retail panel, as well as Combera, developing Marketing and Sales strategies for FMCG companies entering the convenience sector. 

Questions or comments? Contact Mark at mwohltmann@convenience.org or #NACSGlobal.