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Advancing Convenience & Fuel Retailing


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NACS Human Resources Forum

Date: March 6- 8, 2018
Location: Jack Guenther Pavilion at the Briscoe Western Art Museum, San Antonio, TX

Registration is now open!




The Industry’s HR Community Connects and Grows at the NACS HR Forum
The NACS Human Resources Forum is the premier program designed to educate and connect HR professionals working in the convenience and fuel retailing industry. At the three-day Forum, attendees benefit from interactive presentations on topics vital to their job, case studies that can generate new ideas and valuable opportunities to build relationships with industry peers.

Content Specific to Your Needs
Unlike generic HR-related events, the NACS HR Forum provides attendees with actionable information on topics specific to their job – in their industry. National-caliber speakers and industry peers provide in-depth insight and knowledge about:

  • New laws and regulations that impact the convenience industry
  • Best practices on how to find and keep the right talent
  • Ways to manage rising labor and benefit costs
  • And much more.

Plus, attendees are updated on all the legal trends and issues that affect their job, so they can understand their implications and ensure compliance requirements are met and business risks are avoided.

Lasting Relationships that Can Move Careers Forward
Since the NACS HR Forum is designed for our industry, attendees can network with others who have the same career opportunities as they do – peers that participants can share ideas with and learn new strategies from. This valuable experience helps attendees build industry relationships that last well beyond the three days at the Forum. Attendees have the opportunity to build a strong peer network that can function as a personal board of advisors to help with work issues and opportunities throughout the year and in years to come.  

Be a Part of the Convenience and Fuel Retailing Industry’s HR Community​​​​​


2017 Attendees in Nashville, TN

Coverage From 2017
​NACS held a successful HR Forum in Nashville, March 20-22, 2017. See what attendees experienced and learned by viewing the following articles about the event.

What Participants Are Saying
"There is no other place where our industry’s H/R professionals can get together, build relationships, discuss like-issues, establish a workable network of information and ideas, as well as be updated and brought to the forefront of H/R issues of the day. This forum is a must for H/R members if they desire a "seat at the table."

– Francis Vlok – Sprint Mart

"Over the course of my 15+ year HR career in the convenience store industry, the relationships I have developed at the HR Forum and the information I have obtained there have been critical for my business and professional success. It’s the critical event for anyone responsible for human capital within our industry."

– Becky Smith – Wallis Companies

More Information
For any questions regarding program content or to request more information, please contact:

Laura Genovese
Education Program Manager
(703) 518-4210

For any questions regarding registration or hotel inquiries, please contact:

Amy Ashley-Burke
Director, Meetings & Convention Services
(703) 518-4239




Meeting Objectives

  • ​Deliver relevant content to meet the evolving demands of human resources in the convenience store industry
  • Share ideas to drive innovation in our profession and within our organizations
  • Define actions attendees can take to drive higher levels of business performance
  • Encourage connection with HR colleagues 
  • Build skills and human resources competencies to support professional development
  • Provide tangible “takeaways” and tools for attendees
March 6, 2018
External Factors Impacting Our Industry​

8:00am - 8:30am

Welcome and Introductions
Joanne M. Loce, Managing Partner, Fortify Leadership Group

​8:30am - 9:00am

​Activity: Roundtable discussions–What are the top priorities in your business?  How is HR helping to solve those problems?

​9:00am - 10:00am

Legal and Legislative Update: What We Know, What We Anticipate, and What We Can Do
Pamela Williams, Partner, Fisher Phillips

10:00am - 10:30am

Networking Break

10:30am - 11:00am

NACS Research and Benchmarking
Jayme Gough, Research Coordinator, NACS

​11:00am - 12:00pm 

Legal and Legislative Update: What We Know, What We Anticipate, and What We Can Do – Part 2
Caroline Brown, Of Counsel, Fisher Phillips
Tabatha George, Associate, Fisher Phillips

​12:00pm - 1:00pm


​1:00pm - 2:30pm

Building a Culture of Innovation
Jamie Notter, Partner and Culture Consultant, WorkXO Solutions

​2:30pm - 3:00pm

​Networking Break

​3:00pm - 4:00pm

Design Thinking: Developing our skills as innovators
Joanne M. Loce, Managing Partner, Fortify Leadership Group

​4:00pm - 4:45pm

​Table Talk/ Tangible Takeaways

4:45pm - 5:00pm

​Day 1 Wrap Up

​5:30 pm


​March 7, 2018
What’s New for Human Resources?

8:30am - 9:00am​

Day 1 Recap and Group Photo

9:00am - 10:00am

Improving our Game: Attracting and Recruiting Employees in the C-Store Industry
Lynda McCarty, HR/Risk Management Director, Toot'n Totum Food Stores, LLP
Kurt Weigel, Recruiting Manager, Weigel's Stores, Inc.
Jennifer Brumback, Associate Director of HR, Ricker’s

10:00am - 11:00am

Innovation in Employer Branding
Tanner Krause, Senior Vice President of Grow People, Kum & Go, L.C.
Erica Tietz, Senior Talent Acquisition Manager, Kum & Go, L.C.

11:00am - 11:30am

Networking Break

11:30am - 12:15pm

NACS Show Session Review
Jenna Collard, Education Engagement Manager, NACS, Advancing Convenience & Fuel Retailing

12:15am - 1:15pm


1:15pm - 2:15pm

How Total Rewards Impacts Recruiting, Engagement and Retaining Team Members
Cheryl Szczesniak, Executive VP Human Resources, The Spinx Company, Inc.

2:15pm - 3:00pm

Tabletop Discussion

3:00pm - 3:30pm

Networking Break

3:30pm - 4:30pm

Be Well, Do Well
Introduction: Joanne M. Loce, Managing Partner, Fortify Leadership Group

4:30pm - 4:45pm

Tangible Takeaways

4:45pm - 5:00pm

Day 2 Wrap up

March 8, 2018
Best Practice Sharing​

8:00am - 8:15am

Day 3 Kick off

8:15am - 9:00am

Moving Forward: Labor in Our industry
Erin Pressley, CAE, Vice President, Education & Media, NACS

9:00am - 9:20am​

Break/Move to Table top

9:20am - 10:15am

10:15am - 11:15am

Break Out Discussions by Topic

  • Attracting and Hiring
  • Training and Developing
  • Benefits
  • Compensation
  • Employee Relations

11:15am - 11:30am

Wrap up/Evaluation/Conclude




Joanne M. Loce
Loce Consulting, LLC

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Caroline Brown
Of Counsel
Fisher Phillips

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Jennifer Brumback
Assistant Director of Human Resources
Ricker Oil Company

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Tabatha George
Fisher Phillips

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Jayme Gough
Research Coordinator

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Tanner Krause
Senior Vice President of Grow People
Kum & Go, L.C.

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Lynda McCarty
HR/Risk Management Director
Toot n’ Totum

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Jamie Notter
Partner and Culture Consultant
WorkXO Solutions

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Erin Pressley, CAE
Vice President, Education & Media

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Cheryl Szczesniak
‎Executive Vice President Human Resources
The Spinx Company

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Erica Tietz
Senior Talent Acquisition Manager
Kum & Go, L.C.

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Kurt Weigel
Recruiting Manager
Weigel’s Stores, Inc.

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Pamela Williams
Fisher Phillips

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Registration is now open!

Registration Pricing:
NACS Members – $1,150
Non-members – $2,300

*Please contact Laura Genovese for supplier registration instructions.

Retailers, please register for this event through your account. If you’re already logged in, the REGISTER button below will direct you to a pre-populated registration form. If you’re not already logged in to nacsonline, you’ll be prompted to do so with your username and password. For those who have not yet set up a NACS account, directions are provided on the portal page to create one. Your account offers a fast and secure registration process for all NACS events, as well as an easy way to keep your information up-to-date.   

Payment by credit card is required to complete online registration. Please contact Amy Ashley-Burke at if you wish to pay by check and/or to ask questions about the event.

Note: Registration is per individual and requires each to sign in separately. If you would like to register more than one person for this event, please start a new session for each registrant. That is, after logging into an account and registering an attendee, you must log out and log back in with the next attendee’s account to complete registration.




Please note the education sessions will not be held at the hotel, but rather at the Jack Guenther Pavilion at the Briscoe, a separate venue near the hotel.

Drury Plaza Hotel San Antonio Riverwalk
105 South Saint Mary’s Street
San Antonio, TX 78205
(210) 270-7799

Hotel Reservations
Participants are responsible for their own hotel accommodations and travel. NACS has reserved a block of rooms at the Drury Plaza Hotel San Antonio Riverwalk at a special rate for HR Forum attendees: $154 per night, plus all applicable taxes/fees. This rate includes daily breakfast at the hotel restaurant per occupancy.

To make a reservation, use the link below or call the hotel directly at 1-800-325-0720 and mention the code #2314430 to get the group rate. Reservations must be made before February 16, 2018 to take advantage of this rate and best availability.


San Antonio is served by San Antonio International Airport (SAT). The hotel is approximately 9 miles from the airport and it takes approximately 20 minutes to drive one way.

Driving directions to the Holiday Inn Express.