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NACS State of the Industry Summit

Save the Date: April 10-12, 2018
Location: Hyatt Regency O'Hare, Chicago, IL




You Have Questions. We Have Data-Powered Answers.
One of the best ways to gain a competitive advantage is by using data to guide the direction of your business. Informed decisions can help you improve product offerings, retain customers, reduce costs and gain operational improvements to drive growth.

With nearly 50 years of convenience industry data, analysis and strategic insights behind it, the NACS State of the Industry (SOI) Summit provides the data-powered answers you need to help set the course forward for your business. Each spring, we bring together business professors, economists and top-performing c-store retailers to help break down the latest consumer, financial and operational data across the convenience channel—live from the stage. Held over two, fast-paced days, this annual benchmarking conference is the only event where convenience retailers gain access to the newest metrics—as well as industry trends, opportunities and ‘watch-outs’—in essential topic areas such as finance, labor, store operations, merchandising and fuel sales.

By attending the SOI Summit, you’ll be among the first to:

  • Preview the newest retail data, industry benchmarks and key performance category insights. Gain a fresh perspective on how your business is performing against competitors in your region and across the country.
  • Learn how top retail performers stand above the rest. Discover how our industry’s super stars continue to grow their businesses, along with areas to enhance your own company's performance.
  • See how consumers drive the convenience retail model. Grow your sales and strengthen your bottom line using exclusive NACS data on consumer shopping behavior that tracks the path to purchase at U.S. convenience stores.
  • Get a regional look at financial and operational metrics. Hear about the major trends that influenced performance across key regions of the U.S. in 2017.

See who’s already made plans to join us this year.

More Information
For any questions or to request more information, please contact:

Retail Attendee Inquiries
Melody Ain
Meetings & Registration Coordinator
(703) 518-4266

Supplier Attendee Inquiries
Michael Marino

New Business Development Manager, Winsight Media
(312) 940-1961

See What the SOI Summit Is All About





Registration for the 2018 NACS State of the Industry Summit is open to NACS retail members and NACS supplier members. If you are unsure about the status of your membership with NACS, or would like to learn more about how you can participate in the event, please contact:

Keith Harlow
Director, Retail Membership
(703) 518-4206

Nicole Walbe
Membership Manager, Supplier Relations
(703) 518-4229


Powerful Insights, Powerful Connections: Check out the list of retailers who are planning to join us this year. ​




Below is a preliminary schedule of events for the 2018 NACS State of the Industry Summit and subject to change without notice. Check back as we near the event for more details on the sessions and speakers.

Tuesday, April 10
4:30 pm - 7:00​ pm ​Registration Open
5:30 pm – 6:30 pm Networking Reception
9:00 pm – 11:00 pm NACSPAC Lounge  - After Hours
Wednesday, April 11 
7:00 am - 5:30 pm​ Registration Open
7:15 am - 8:15 am Networking Breakfast
8:30 am – 12:00 pm General Session
12:00 pm – 1:00 pm Networking Lunch
1:15 pm – 2:15 pm General Session (continued)
2:30 pm - 3:45 pm Educational Breakout Sessions
4:00 pm – 5:15 pm General Session (continued)
5:15 pm – 6:15 pm Networking Reception
9:00 pm – 12:00 am NACSPAC Lounge – After Hours
Thursday, April 12
7:30 am - 12: 00 pm Registration
8:00 am – 8:45 am Networking Breakfast
9:00 am – 12:00 pm General Session



2018 speakers will be annouced soon.




Hotel Reservations
Conveniently located less than 3 miles from Chicago O’Hare International Airport, the Hyatt Regency O’Hare Hotel serve as the location for the 2018 NACS State of the Industry Summit.  For room reservations, visit 2018 NACS SOI Summit - Hotel Reservations to secure your room online. Reservation deadline is March 23, 2018 to receive the NACS group rate of $189 plus tax, per room per night. All rooms are based on availability and are not guaranteed. Remember to book early! The hotel offers complimentary airport shuttle service to and from the O’Hare Airport & hotel. 

Chicago Travel

Chicago O'Hare International Airport (ORD)
Chicago Midway International Airport (MDW)

Directions to SOI Summit Host-Hotel:
From Chicago O'Hare International Airport (ORD)
*Enjoy complimentary airport shuttle service to and from the O’Hare Airport and Hyatt Regency O’Hare. 
                   From Chicago Midway International Airport (MDW)

April weather in the Chicago area is typically pleasant, with average temperatures in the low to mid-50s, but the meeting rooms may get chilly so bring layers, just in case.



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