20 guests from United Convenience Buyers (UCB) in Australia went to Europe in May, studying convenience players in Switzerland, Germany, Denmark and Norway. Here they are outside one of 7-Eleven’s stores at the Copenhagen.
The group was hosted by NACS representatives in all four countries and got to see major platers such as Migrolino, Valora, Reitan Convenience and Circle K.
7-ELEVEN’S HOSPITAL STORE AT THE NATIONAL HOSPITAL IN COPENHAGEN IS A REALLY EXCITING ONE
Few places have a more diverse clientele than a hospital. You have the employees, the long time patients, the day patients, the visitors, the taxi drivers, older people, children etc. etc. With 3.000 customers during their 24 hour day, this 7-Eleven store has an unique service level including a trolley service to the patients that cannot visit the stores, and an assortment that cannot be found in regular 7-Elevens, including gift packs (with wine or beer, chocolate), comfortable sandals for the staff, toiletries, reading glasses, children’s toys as well as 7-Eleven’s many healthy fresh food products or just a hot dog for the busy doctor working the night shift. The only item they do not sell is tobacco. Still with 3.000 customers and high food sales, this is an exceptional business. And the operational level is impeccable: Always crowded but kept pristinely clean and well merchandised by Max Jørgensen, the franchisee, his family and staff.