Shinsegae Group Jumps Into Korean Convenience Store Business

Never-before-seen business model will remove franchise fees.

July 18, 2014

SEOUL, South Korea – Shinsegae Group, the nation’s largest retailer, is planning to expand in Korea’s crowded convenience store sector, aiming to open 1,000 With Me outlets by the end of this year, according to a report in the Korea Herald.

Shinsegae, which owns Emart and Shinsegae Department Store, acquired With Me, a mid-size convenience store operator, in December.

The country’s top three industry players ? BGF Retail’s CU, GS Retail’s GS25 and Lotte Shopping’s 7-Eleven ? currently dominate more than 90% of the South Korean market, which consists of some 25,000 stores nationwide.

Despite being a latecomer, With Me believes it can open up to 1,000 stories this year, up from the current 137. “We expect to break even in the next three to four years when the number of outlets exceeds the 2,500 mark,” said Cho Doo-il, the chief executive of With Me, at a press conference yesterday.

With Me plans to secure a competitive edge by maximizing the benefits for the franchisees to offer them a motivation to ramp up sales, Cho said, according to the Korea Herald. The company has decided against charging owners of its With Me stores franchise fees ? an unprecedented decision when other operators collect fees accounting for up to 35% of sales.  Instead, With Me operators pay a fixed membership fee each month, meaning they make 20-50% more profit compared to those operating rival chain stores, according to Shinsegae’s calculations.

In addition to the no-royalty fee policy, the company also will allow store owners to adjust business hours depending on their store traffic, while charging no penalties when they cancel contracts before expiry.

“This is a business model that has never been seen before in the nation’s 25-year-old convenience store industry,” Choi said. He added that the firm was ready to start slow, as it would take time for the new model to catch on, but expected business to pick up when With Me reaches its break-even target with 2,500 outlets.

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