Industry Firsts Headline SOI Summit

The NACS SOI Summit—the only convenience retail-specific benchmarking event—goes live April 14 with exclusive data-driven content and insights. 

March 11, 2021

NACS SOI Summit C-Store Industry Data

ALEXANDRIA, Va.—From key in-store categories to new shopper behaviors, NACS is putting the final touches on the NACS State of the Industry Summit (SOI Summit), a live and one-day-only digital experience to help retailers gain the data and performance benchmarks they need to advance strategies that win trips, grow baskets and enhance shopper loyalty.

Coming off a tumultuous 2020, now is the time for convenience and fuel retailing industry stakeholders to come together and evaluate how the industry performed during a chaotic and extraordinary year— and discover breakthrough strategies to take convenience to the next level. Registration is under way for the SOI Summit, which will take place live, through an immersive virtual platform on April 14 from 10 a.m. – 6 p.m. ET.

“If you’re looking to see what’s next in convenience, you can’t afford to miss this year’s summit. No one else can provide the laser-focused insights on financial and operational performance data than NACS can on the c-store industry. We have 50-plus years of strategic analysis on industry metrics and emerging trends that have helped drive innovation and growth for our entire industry. And the next wave of convenience has just begun,” said Andy Jones, NACS vice chairman of research and technology and CEO of Sprint Food Stores.

This year, the SOI Summit will deliver new category metrics for the first time, as well as insights from the new NACS Convenience VoicesTM program. And back by popular demand are the regional breakout sessions. Here’s a first look:

Category Deep Dive: 2020 Hidden Gems

Jake Vogel, director of category management and procurement at Kwik Trip Inc., will dive into “Hidden Gems,” a new session that will highlight the performance and staying power of categories that shined in 2020, as well as the potential role and strategies retailers should consider for the future.

State of the Industry Region-Specific Data

Six leaders from high-performing retail companies will present State of the Industry data at the NACS region level. In separate, concurrent sessions, retailers will discuss the unique performance metrics and benchmarks that make each geographic region stand out. These sessions will feature a live Q&A at the conclusion of the recorded speaker session. Don’t miss the opportunity to engage with these leaders as the learnings, opportunities and priorities for your region are discussed live: 

  • Region 1:  Colin Dornish, senior director of operations, Coen Markets Inc.
  • Region 2:  Tim Rupp, senior vice president, marketing, Speedway LLC
  • Region 3:  Joe Zietlow, industry and trade association manager, Kwik Trip Inc.
  • Region 4: Derek Gaskins, chief marketing officer, Yesway
  • Region 5:  Chuck Maggelet, chief adventure guide, Maverik
  • Region 6:  Paul Casadont, president, ExtraMile Convenience Stores

Convenience VoicesTM: The Convenience Shopper

Leroy Kelsey, NACS director of research, will highlight shopper insights from the new NACS Convenience Voices™ program for the first time. These metrics reveal how the behaviors, motivators and trip drivers play in the shopper path to purchase—and which need states are driving growth. He’ll also unlock new perspectives and ideas that help connect retailers with their customers amid widespread retail disruption.

Data and industry-specific benchmarks revealed for the first time during the SOI Summit are powered by the NACS State of the Industry Report® of 2020 Data. And new this year, all registered attendees will receive one complimentary digital license of the full SOI Report when it’s published in mid-June.

View the robust NACS SOI Summit agenda and register today.