DES MOINES, Iowa—Kum & Go has a new mobile fuel pay experience, available through the Kum & Go app for use at all 400 Kum & Go locations. This technology gives customers a personalized fueling experience that lets &Rewards members skip the keypad and activate the pump with their smartphone.
“Let’s be honest, no one gets joy from starting a pump. On a cold winter’s day, the last thing you want to be doing is standing outside paying for gas,” said Kum & Go President Tanner Krause in a press release. “In our current moment, limiting common contact points is essential. So we created an app feature that significantly reduces the time to activate a pump, and allows you to do most of it from the comfort of your vehicle. It’s the latest way Kum & Go is able to make your day better.”
The secure mobile payment platform uses the existing Kum & Go mobile phone app. The app verifies the customer’s credit card and handles the payment. All the customer needs to do is enter their pump number, start the pump and go. Last month, the convenience chain launched a full-service fuel and curbside pick-up pilot program at most of its stores across its 11-state footprint.
Meanwhile, StrasGlobal, based in Temple, Texas, has debuted online ordering and curbside delivery at two stores in Texas. “We have been looking at several loyalty and mobile ordering programs for a while, but obviously this crisis required immediate action,” said StrasGlobal President Roy Strasburger, in a press release. “We have successfully piloted online ordering and curbside delivery at two stores. The test has gone so well that we are rolling it out to more of our locations over the next month.”
The newly launched StrasGlobal site, OrderEveryday.com, offers beverages, snacks, tobacco and essential grocery items. A foodservice menu is in development. The average order is about double the size of the average in-store purchases, according to StrasGlobal.
NACS has compiled resources to help the convenience retail community navigate the COVID-19 crisis. For news updates and guidance, visit our coronavirus resources page.