C-Stores Lift Pay

Casey’s, Kum & Go, RaceTrac, Sheetz, VERC and Wawa are among the chains giving raises.

March 27, 2020

ALEXANDRIA, Va.—Convenience stores continue to show their employees how much they’re valued by boosting pay and other incentives as COVID-19 affects a growing number of communities.

Casey’s General Stores said yesterday that it is giving all full-time and part-time store employees an additional $2 per hour to show appreciation and support for the team members who are on the frontlines of serving local communities. Managers, supervisors and trainers will receive an additional $100 per week. Ankeny, Iowa-based Casey’s is also offering store employees additional flex time and has implemented an additional paid leave program for team members who are required to quarantine or test positive for COVID-19 and are unable to work remotely, the company said.

“Many communities rely on their local Casey’s for the essentials like groceries, fuel and household items, and our team members are an important part of those communities,” said Darren Rebelez, chief executive officer, Casey’s General Stores. “We’re giving our team members additional pay, flex time and paid time off because we’re so grateful for their commitment to serving our guests and making our communities better every day.”

Kum & Go announced yesterday that it has raised pay for all store associates, including general managers, by $2 an hour at least until May 3 and backdated to March 16. The Des Moines, Iowa-chain said it also is offering spot bonuses to associates who lead COVID-19 sanitation safeguarding, and “thank you” bonuses to all general managers and district supervisors. Plus, all store associates will receive a free meal during their shift.

“Our communities depend on our 400 stores for food, fuel, and so much more,” Kyle J. Krause, Kum & Go CEO and president, said. “The commitments we’re making today will ensure our people are able to continue to serve communities in this time of extraordinary need. Nothing is more important than our associates’ health and well-being, and I am proud that we are able to stand by them, their families and the communities we proudly serve today, and always.  

Wawa said yesterday it recognizing the hard work of its associates “with additional pay and by continuing to review and update our paid time off policies to be more flexible and supportive, and to minimize the impact to them should they be affected by COVID-19.”

VERC Enterprises is helping its nearly 400 employees weather the uncertainty of the economic havoc caused by the coronavirus outbreak with a combination of bonuses and pay increases. Last week, VERC presented all full-time employees with $500 bonus checks and part-time employees with $200. This week, the Duxbury, Massachusetts-based company increased the pay of each store employee by $2 per hour, while increasing the salaries of each store manager by $100 per week.

“Our employees, or associates as they are known within our organization, are our most valued asset,” said Leo Vercollone, CEO of VERC Enterprises, in a press release. “This is a time when we want to show them how much we appreciate everything they do.”

Vercollone said that his locations are all open. “We’re in an industry that is definitely in demand. Gas stations and the convenience stores are vital services at this time, especially with so many businesses closed. Customers depend on us, and we will be here to serve their needs,” he said.

This week, Sheetz announced it would bump the pay for employees by $3 an hour, retroactive to March 13 and continuing through April 23. “Our employees are the heart and soul of Sheetz and their commitment to serve our customers and communities as an essential business during this critical time has been nothing short of extraordinary,” said Travis Sheetz, president and COO of Sheetz, in a news release. “This special compensation is just one way to express our gratitude during this difficult time.”

Effective March 20, all North American hourly store workers at Circle K will receive an additional $2.50 an hour. “We know our store employees are on the front line of this health emergency, and that our stores play a vital role in the communities where we live and work, especially in times of crisis,” said Circle K Head of U.S. Marketing Alicia Mowder. “This enhanced emergency appreciation pay program will continue until further notice. We are proud of our store employees and their commitment to our customers.”

RaceTrac this week also announced an immediate $3 an hour pay increase to hourly store team members through April, plus $150 weekly extra pay for general managers at the store level through April. “RaceTrac is committed to providing our communities with the essentials they need during this time of great uncertainty,” said Melanie Isbill, chief marketing officer of RaceTrac. “We want to recognize and support our employees who are making sure our guests, especially those on the front lines, are able to get whatever gets them going through a clean, safe and reliable experience.”

Coronavirus Resources

NACS has compiled resources to help the convenience retail community navigate the COVID-19 crisis. For news updates and guidance, visit our coronavirus resources page.