ALEXANDRIA, Va.—On this week’s episode of Convenience Matters, “The Evolution of Convenience through Data,” NACS hosts Carolyn Schnare, director of strategic initiatives, takes listeners on a journey into the past half century of industry data in the NACS State of the Industry (SOI) report.
The NACS SOI Report is built using anonymous data from both big and small retailers across the entire industry. “What makes the data super unique is… that it represents collaboration across the industry,” said Lori Buss Stillman, NACS vice president of research. “I’ve spent 30 years in the data industry, and this is the only industry that I’ve ever been in where retailers aren’t just sharing what’s selling, but they’re also sharing a lot of the back-of-the-house information as well. When we’re able to marry that together, it allows us to start to really focus on the value of driving efficiencies and behavior changes. That’s not anything I’ve ever seen available in any other industry.”
Andy Jones, president and CEO of Sprint Food Stores, said, “The really neat thing about the convenience store industry is how collaborative it is. The best and bigger retailers are so open about how they do things.” He added, “I think the reason they are so open in how they do a lot of things is to make the whole industry better because they know it will improve their business if we’re all better.”
Each week a new Convenience Matters episode is released. With more than 200 episodes to choose from, the podcast can be heard on Apple Podcasts, Spotify, Google Play and other podcast apps and YouTube and at www.conveniencematters.com. Episodes have been downloaded more than 130,000 times by listeners around the world.