ALEXANDRIA, Va. – On this week’s episode of Convenience Matters, “On-Demand Gas Delivery,” hosts John Eichberger, executive director of the Fuels Institute and Chris Blasinsky, content communications strategist for NACS, discuss mobile fueling with Scott Hempy, founder and vice president of business development for Filld.
Companies such as Filld are filling a growing need among mobile consumers for a more convenient way to get gasoline. “When we started the business, we spent a lot of time trying to understand the industry as outsiders to the industry,” Hempy explained. “With every customer going to the gas station on a regular basis … if the scale is large and customer experience is a strong one …then it doesn’t matter if the margins are tight.”
Before launching Filld, Hempy spent a lot of time trying to understand the regulatory side of the industry, from the federal level down to the local level. “We wanted safety to be our first priority,” he said, adding that the company has ongoing conversations with regulators in both current markets and potential new ones.
Filld also develops partnerships with other companies, for instance, through corporations that have fleets to maintain. “We do a lot of fleet fueling that helps us enter markets,” Hempy said. “We look at this business as a supplement to what exists today.”
The bottom line for Filld is making sure its business is in compliance with regulations and that it is collaborating with other companies. “We want to do it right and safely,” Hempy said.
To learn more about Filld and other companies that provide on-demand mobile fueling, see the story, “Changing How Consumers Buy Gas,” in the October issue of NACS Magazine.
Each week a new Convenience Matters episode is released. The podcast can be downloaded on iTunes, Google Play and other podcast apps, and at www.conveniencematters.com. Episodes have been downloaded by listeners more than 60,000 times in 80 countries.