Future Vision: Adapting to Consumers' Evolving Shopping Behaviors

Consumer’s evolving shopping behaviors and expectations will shape the future of successful convenience store operations. With a keen understanding of consumer attitudes and behaviors, retailers can plan today for tomorrow.

In this webinar, attendees will obtain insights from a recent NACS / Hathway consumer research survey on what drives consumer behavior for order ahead and delivery services, and the role digital plays in the process. Furthermore, we’ll explore four unique customer journeys (fill up, in store, mobile orders, car wash) and how you can maximize engagement each step of the way.