NACS Labor Landscape Webinar Series: Finding and Hiring Employees in a Post-Pandemic Economy

Joanne M. Loce, Managing Partner of Fortify Leadership Group and President of Loce Consulting LLC, is an executive coach, consultant and speaker on topics related to strategic human resources, organization and leadership development, culture, change management, and talent management. She brings over 25 years of experience partnering with business leaders to create Human Resources strategy and delivering people related processes that contribute to the bottom line in a variety of industries, including financial services, automotive, pharmaceuticals, consumer products, insurance, chemicals, non-profit, and public agencies and education. Her current coaching and consulting clients include Fortune 500 companies in various industries, state government, and leaders in small to mid-sized firms.

Ms. Loce served as a Program Director for The Conference Board, leading ten industry conferences on talent management, performance management, and the development of emerging leaders. Her most recent corporate role was the Vice President of Talent Management and Organizational Development for Genworth Financial. Ms. Loce was responsible for leading talent management strategies and processes, recruiting, succession planning, and leadership development across global Genworth. Prior to joining Genworth Financial, Ms. Loce worked for Capital One Financial, General Motors, and the Federal Reserve System where she held a variety of roles in which she coached and consulted with senior executive leadership, provided Human Resources strategy and support for her clients, and led enterprise-wide talent management, leadership development, and cross-functional change efforts.

Ms. Loce holds a Bachelor of Arts in Economics from Providence College, a Master of Business Administration and a Master of Industrial and Labor Relations from Cornell University, and a Leadership Coaching Certificate from Georgetown University. She resides with her husband and four children in Mechanicsville, Virginia.

Jayme Gough is a Market Research Manager for the NACS Research Department. She joined NACS in June of 2017 after having worked for the Alexandria City Public Schools for several years. In addition to administering the NACS State of the Industry Compensation survey and analyzing data for the annual Compensation Report, she manages the NACS category definitions and assists with the State of the Industry enterprise and consumer insights portfolio. Jayme holds a bachelor’s degree in Biochemistry from Bates College and is a certified project manager.

Travis is a strategy and business leader with over 20 years of experience enabling organizations to grow, improve and transform, through their people. He focuses on the people within each organization to develop strategies and practical solutions to help clients transform, future-proof their workforce and implement digital strategies that yield the best results. He specializes in new operating models, digital transformation, business performance improvement, customer experience, restructuring, and risk and regulatory transformation, designing solutions enabled by data and analytical insights.

Prior to joining Oliver Wyman, Travis held leadership roles at Deloitte Consulting, Credit Suisse, and HSBC. He has a depth of knowledge within Financials Services, Healthcare, and broader cross-industry experience with public and private clients.

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Joanne M. Loce, Managing Partner of Fortify Leadership Group and President of Loce Consulting LLC, is an executive coach, consultant and speaker on topics related to strategic human resources, organization and leadership development, culture, change management, and talent management. She brings over 25 years of experience partnering with business leaders to create Human Resources strategy and delivering people related processes that contribute to the bottom line in a variety of industries, including financial services, automotive, pharmaceuticals, consumer products, insurance, chemicals, non-profit, and public agencies and education. Her current coaching and consulting clients include Fortune 500 companies in various industries, state government, and leaders in small to mid-sized firms.

Ms. Loce served as a Program Director for The Conference Board, leading ten industry conferences on talent management, performance management, and the development of emerging leaders. Her most recent corporate role was the Vice President of Talent Management and Organizational Development for Genworth Financial. Ms. Loce was responsible for leading talent management strategies and processes, recruiting, succession planning, and leadership development across global Genworth. Prior to joining Genworth Financial, Ms. Loce worked for Capital One Financial, General Motors, and the Federal Reserve System where she held a variety of roles in which she coached and consulted with senior executive leadership, provided Human Resources strategy and support for her clients, and led enterprise-wide talent management, leadership development, and cross-functional change efforts.

Ms. Loce holds a Bachelor of Arts in Economics from Providence College, a Master of Business Administration and a Master of Industrial and Labor Relations from Cornell University, and a Leadership Coaching Certificate from Georgetown University. She resides with her husband and four children in Mechanicsville, Virginia.

Bianca has been in the talent acquisition industry for eight years. Currently she is the Talent Acquisition Manager for one of the fastest growing C-store brands in the country. She is passionate about filling roles with the right person while ensuring a positive candidate experience.

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Joanne M. Loce, Managing Partner of Fortify Leadership Group and President of Loce Consulting LLC, is an executive coach, consultant and speaker on topics related to strategic human resources, organization and leadership development, culture, change management, and talent management. She brings over 25 years of experience partnering with business leaders to create Human Resources strategy and delivering people related processes that contribute to the bottom line in a variety of industries, including financial services, automotive, pharmaceuticals, consumer products, insurance, chemicals, non-profit, and public agencies and education. Her current coaching and consulting clients include Fortune 500 companies in various industries, state government, and leaders in small to mid-sized firms.

Ms. Loce served as a Program Director for The Conference Board, leading ten industry conferences on talent management, performance management, and the development of emerging leaders. Her most recent corporate role was the Vice President of Talent Management and Organizational Development for Genworth Financial. Ms. Loce was responsible for leading talent management strategies and processes, recruiting, succession planning, and leadership development across global Genworth. Prior to joining Genworth Financial, Ms. Loce worked for Capital One Financial, General Motors, and the Federal Reserve System where she held a variety of roles in which she coached and consulted with senior executive leadership, provided Human Resources strategy and support for her clients, and led enterprise-wide talent management, leadership development, and cross-functional change efforts.

Ms. Loce holds a Bachelor of Arts in Economics from Providence College, a Master of Business Administration and a Master of Industrial and Labor Relations from Cornell University, and a Leadership Coaching Certificate from Georgetown University. She resides with her husband and four children in Mechanicsville, Virginia.

With experience spanning some of the world’s most recognized and admired companies, Chris McKinney now leads Human Resources strategy and operations for a suite of companies: Victory Marketing, LLC (dba Sprint Mart), Burgers & More, Inc. and Morris Petroleum, Inc. Chris believes people are a company’s largest asset and dedicates every moment to providing organizations the tools to develop their people at all levels. Beginning his HR career with The Walt Disney Co. in Learning & Development, Chris has both designed and facilitated multiple training curriculums for The Walt Disney World Resort in Orlando, FL. These facilitation opportunities led to large-scale project leadership for Entertainment Strategy & Planning and Operational Training leadership roles for multiple, high-profile resort destinations. Chris holds a degree in Music Performance from Valdosta State University in South Georgia. Sprint Mart, based in Ridgeland, Miss., operates close to 90 convenience stores in Alabama, Louisiana and Mississippi, and employs 1,300 Team Members. In addition, the chain operates 15 car washes and and features Burger King, Subway, McDonald’s, Domino’s, Chix, Hot Stuff Pizza, Penn’s and the Donut Factory brands at its stores.