NACS Human Resources Forum | NACS – Events – HR Forum
Sign In Help

Advancing Convenience & Fuel Retailing


Skip Navigation LinksNACS / Events / HR Forum

NACS Human Resources Forum

Dates: March 19–21, 2019
Location: Charleston, SC




The Industry’s HR Community Connects and Grows at the NACS HR Forum
The NACS Human Resources Forum is the premier program designed to educate and connect HR professionals working in the convenience and fuel retailing industry. At the three-day Forum, attendees benefit from interactive presentations on topics vital to their job, case studies that can generate new ideas and valuable opportunities to build relationships with industry peers.

Content Specific to Your Needs
Unlike generic HR-related events, the NACS HR Forum provides attendees with actionable information on topics specific to their job – in their industry. National-caliber speakers and industry peers provide in-depth insight and knowledge about:

  • New laws and regulations that impact the convenience industry
  • Best practices on how to find and keep the right talent
  • Ways to manage rising labor and benefit costs
  • And much more.

Plus, attendees are updated on all the legal trends and issues that affect their job, so they can understand their implications and ensure compliance requirements are met and business risks are avoided.

Lasting Relationships that Can Move Careers Forward
Since the NACS HR Forum is designed for our industry, attendees can network with others who have the same career opportunities as they do – peers that participants can share ideas with and learn new strategies from. This valuable experience helps attendees build industry relationships that last well beyond the three days at the Forum. Attendees have the opportunity to build a strong peer network that can function as a personal board of advisors to help with work issues and opportunities throughout the year and in years to come.  

Be a Part of the Convenience and Fuel Retailing Industry’s HR Community​​​​​


2018 HR Forum Attendees in San Antonio, TX

Coverage From 2018
NACS held a successful HR Forum in San Antonio, March 6-8. See what attendees experienced and learned by viewing the following presentations from the event.

What Participants Are Saying
"There is no other place where our industry’s H/R professionals can get together, build relationships, discuss like-issues, establish a workable network of information and ideas, as well as be updated and brought to the forefront of H/R issues of the day. This forum is a must for H/R members if they desire a "seat at the table."

– Francis Vlok – Sprint Mart

"Over the course of my 15+ year HR career in the convenience store industry, the relationships I have developed at the HR Forum and the information I have obtained there have been critical for my business and professional success. It’s the critical event for anyone responsible for human capital within our industry."

– Becky Smith – Wallis Companies

More Information
For any questions regarding program content or to request more information, please contact:

Laura Genovese
Education Program Manager
(703) 518-4210

For any questions regarding registration or hotel inquiries, please contact:

Amy Ashley-Burke
Director, Meetings & Convention Services
(703) 518-4239




The agenda below is preliminary and subject to change without notice.

March 19, 2019
External Factors Impacting Our Industry​

8:00am - 8:30am

Welcome and Introductions

​8:30am - 9:00am

​Activity: Roundtable discussions–What are the top priorities in your business?  How is HR helping to solve those problems?

​9:00am - 10:15am

Keynote speaker

10:15am - 10:30am

Networking Break

10:30am - 11:00am

NACS Research and Benchmarking

​11:00am - 12:00pm 

Legal and Legislative Update: What We Know, What We Anticipate, and What We Can Do

​12:00pm - 1:00pm


​1:00pm - 2:30pm

Panel: Engaging Leaders Create an Engaged Workforce

​2:30pm - 3:00pm

​Networking Break

3:00pm - 4:00pm

Skill building for HR Professionals

​4:00pm - 4:45pm

​Table Talk/ Tangible Takeaways

4:45pm - 5:00pm

​Day 1 Wrap Up

​5:30 pm


​March 20, 2019
Building Great Organizations

8:30am - 9:00am​

Day 1 Recap and Group Photo

9:00am - 10:15am

Panel: Attracting and Recruiting Employees in the C-Store Industry

10:15am - 10:45am

Bringing Fresh to Our Industry

10:45am - 11:15am

Networking Break

11:15am - 12:15pm

Panel: Rethinking Benefits

12:15am - 1:15pm


1:15pm - 2:15pm

Developing the Next Generation of Leaders

2:15pm - 3:15pm

Tabletop Discussion – By store size

3:15pm - 3:45pm

Networking Break

3:45pm - 4:45pm

Keynote Speaker

4:30pm - 4:45pm

Tangible Takeaways

4:45pm - 5:00pm

Day 2 Wrap up

March 21, 2019
Best Practice Sharing​

8:00am - 8:15am

Day 3 Kick off

8:15am - 9:00am

Onboarding: Success from Day 1

9:00am - 10:00am​

Panel: Developing Store Employees for Success

10:00am - 10:15am

10:15am - 11:15am

Break/Move to Table Break Out Discussions

Table Break out Discussions

  • Attracting and Hiring
  • Training and Developing
  • Benefits
  • Compensation
  • Employee Relations

11:15am - 11:30am

Wrap up/Evaluation/Conclude


 Past Speakers


Joanne M. Loce
Loce Consulting, LLC

Show Bio...

Teresa Baker
HR Generalist
The Spinx Company

Show Bio...

Caroline Brown
Of Counsel
Fisher Phillips

Show Bio...

Jennifer Brumback
Assistant Director of Human Resources
Ricker Oil Company

Show Bio...

Katie Fraley, PHR
Benefit Administrator
Campbell Oil Co., BellStores, Inc.

Show Bio...

Tabatha George
Fisher Phillips

Show Bio...

Jayme Gough
Research Coordinator

Show Bio...

Tanner Krause
Senior Vice President of Grow People
Kum & Go, L.C.

Show Bio...

Lynda McCarty
HR/Risk Management Director
Toot n’ Totum

Show Bio...

Jamie Notter
Partner and Culture Consultant
WorkXO Solutions

Show Bio...

Erin Pressley, CAE
Vice President, Education & Media

Show Bio...

Cheryl Szczesniak
‎Executive Vice President Human Resources
The Spinx Company

Show Bio...

Erica Tietz
Senior Talent Acquisition Manager
Kum & Go, L.C.

Show Bio...

Kurt Weigel
Recruiting Manager
Weigel’s Stores, Inc.

Show Bio...

Pamela Williams
Fisher Phillips

Show Bio...




2019 event registration will open in late summer. To be among the first notified, please sign-up to receive updated by providing your name and email address below.

First Name
Last Name



Hotel:    Hyatt Place Charleston/Historic District
                560 King Street, Charleston, SC 29403

Venue:  The HR Forum will take place at Sterling Hall, located directly next door to the Hyatt Place.

More information coming soon!