2017 Presentations | NACS – Events – Global Events – NACS Convenience Summit Europe
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2017 Presentations


​Sunday 11 June – Zurich

  • Welcome & Opening Remarks
    o Mark Wohltmann, Director, NACS Europe, NACS
  • Introduction to Switzerland:
    • Inside look at Migros with Andrea Broggini
      o Andrea Broggini, Chairman of the Board of Directors of the Federation of Migros Cooperatives
    • Exploring Switzerland: Economic and Political Trends
      o Christa Markwalder, Member and Former President of Swiss National Council
    • Journalistic Insights
      o Roger Koeppel, Chief Editor, Weltwoche Magazine
    • Swiss Citizens, Free to Choose in Politics, Free to Choose in the Market? by Filippo Lombardi
      o Filippo Lombardi, Vice-President of the Foreign Affairs Committee and Former Speaker of the Council of States, Vice President of the Corriere del Ticino Media Group, President of Communication Switzerland

Monday 12 June – Zurich

  • Welcome & Opening Remarks
    o Mark Wohltmann, Director, NACS Europe, NACS
  • Preparing for the (R)evolution of Convenience Retail
    o Marco Fuhrer, Partner, Fuhrer & Hotz
  • Local Retail Company Case Study – Migros
    o Dr. Felix Brunner, Director Migros Digital Retail, Migros MGB
  • Store Tour Briefing
    o Nick Scherzer, Director, Insight

Tuesday 13 June – Zurich

  • Welcome & Opening Remarks
    o Mark Wohltmann, Director, NACS Europe, NACS
  • Briefing for Today’s Store Tours
    o Nick Scherzer, Director, Insight

Wednesday 14 June – London

  • Who is NACS?
    o Henry Armour, President and CEO, NACS
  • Welcome
    o Frank Gleeson, Region Managing Director/Chief Operations Officer Northern Europe, Aramark
  • Building the Next Generation Convenience Store of the Future before Amazon Does it
    o Joe Bona, President, Bona Lab Design
  • What Shoppers Say and What They Do
    o Katie Hemmings, Commercial Director, HIM!
  • Capitalizing on Healthy Lifestyles and a Younger Demographic
  • Healthy Global Expansion
    o Matthew Corrin, Founder & CEO, Freshii
    o Ashley Dalziel, Chief People Officer, Freshii
  • Retailer Case Study: Tank and Rast
    o Managing Director, Tank & Rast AG
  • Refreshing UK Convenience: Lessons from My Local
    o Mike Greene, UK Convenience Industry Veteran

Thursday 15 June – London

  • Welcome & Opening Remarks
    o Frank Gleeson, Region Managing Director/Chief Operations Officer Northern Europe, Aramark
  • European Industry Leader of the Year Presentation & Keynote Conversation
    o Henry Armour, President and CEO, NACS
    o Jacob Schram, Group President, European Operations, Alimentation Couche-Tard Inc.
  • A Strategic Focus on Labor
    o Henry Armour, President and CEO, NACS
    o Frank Gleeson, Region Managing Director/Chief Operations Officer Northern Europe, Aramark
  • Measuring the Value of Employee Engagement
    o Debbie Robinson, Managing Director, SPAR UK
  • Case Study: Gamification, Employee Engagement, and Albert Heijn
    o Marcus Vlaar, CCO/Creative Director, &ranj
  • Retail Technologies of The Future
    o Pekka Ylihurula, CEO, S-Bank, Ltd

What We Learned, and What We Saw - Henry Armour