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Advancing Convenience & Fuel Retailing

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More and more, cutting-edge advances are helping convenience stores to quickly satisfy on-the-go customers’ needs.

 
 

 

 

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  • Oasis Stop N Go
    ​In 1999, Oasis had to reinvent itself to fight off competition from a big-box retailer selling fuel. It developed a coalition loyalty program that today has 4.5 million cardholders in all 50 states – and it continues to add value to the program. (2013)
     
 

 Kiosk

 
  • Sheetz (Sheetz Inc.)
    This is the first modern location for Sheetz without gasoline or parking, with a complete focus on the food and beverage offering. The nearly 15,000-square-foot location is “a giant sandbox” to experiment and develop programs to redefine the company. (Morgantown, WV) (2015)
     
 

 Loyalty

 
  • Kum & Go
    The company’s new marketplace design prototype has a variety of unique offerings for customers, especially around fresh, with the goal to create the store of the future for associates and for customers. (Johnston, IA). (2016)
     
  • Brew Thru
    Brew Thru (Jockey’s Ridge) has evolved considerably since it began selling snacks and drinks in the 1970s. Today, the company’s five stores sell convenience and an experience — it has a booming t-shirt business and is even sponsoring concerts. (2014)
     
  • Twice Daily
    From the pumptoppers to the LED sign over the entrance to the store greeter, the concept of Twice Daily (Nashville, TN) is about creating a culture that encourages customers to come to the store more than once a day — twice daily. (2014)
     
  • MAPCO Express
    As customers increasingly rely upon the phones for everything from social media to commerce, MAPCO (Clarksville, TN) focuses on creating a unique experience customized to the customer via their phones, whether at the store, at the pump or even at home. (2014)
     
  • Parker’s
    ​Parker’s continues to innovate, using new technologies like an ACH debit card that saves customers up to 10 cents per gallon. Inside the store, is an innovative layout to maximize selling, and state-of-the-art tools like PeopleMatter and LIFT. (2012)
     
 

 Payments

 
  • Sheetz (Sheetz Inc.)
    This is the first modern location for Sheetz without gasoline or parking, with a complete focus on the food and beverage offering. The nearly 15,000-square-foot location is “a giant sandbox” to experiment and develop programs to redefine the company. (Morgantown, WV) (2015)
     
  • The Cube
    The prototype drive-thru convenience store offers customers a way to shop for a range of items without leaving their cars. The store has a full kitchen, fresh foods and online ordering, and takes advantage of a small lot that doesn’t work for other retail formats. (Norman, OK) (2015)
     
  • Brew Thru
    Brew Thru (Jockey’s Ridge) has evolved considerably since it began selling snacks and drinks in the 1970s. Today, the company’s five stores sell convenience and an experience — it has a booming t-shirt business and is even sponsoring concerts. (2014)
     
  • Twice Daily
    From the pumptoppers to the LED sign over the entrance to the store greeter, the concept of Twice Daily (Nashville, TN) is about creating a culture that encourages customers to come to the store more than once a day — twice daily. (2014)
     
  • MAPCO Express
    As customers increasingly rely upon the phones for everything from social media to commerce, MAPCO (Clarksville, TN) focuses on creating a unique experience customized to the customer via their phones, whether at the store, at the pump or even at home. (2014)
     
 

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