Dunkin’ Donuts Starts Mobile Ordering, Delivery Tests

The pilot programs will run in two cities before branching out to other areas.

November 20, 2015

PORTLAND, Maine – Dunkin’ Donuts has plans to make getting a cup of joe or a donut a lot simpler with its On-the-Go Ordering and Dunkin’ Delivery. This week, Dunkin’ Donuts launched a test for mobile ordering in Portland, Maine. Also, Dunkin’ Delivery will run a test in Dallas before expanding to Washington, D.C., Chicago, Los Angeles and Atlanta soon.

DD Perks Rewards members can use a new app, DD On-the-Go Ordering Portland, to order in advance, skip the line and go straight to pick-up when they get inside the store. Guests can also pick up their mobile order at the drive-thru. Guests can place a mobile order up to 24 hours in advance, then simply confirm via the app when they are at the selected restaurant and ready to pick up their order.

With Dunkin’ Delivery, Dallas-area residents will be able to use on-demand delivery service Door Dash to order their favorite Dunkin’ Donuts products with the click of a button. From 7 a.m. to 10 p.m., people can select and purchase their favorite Dunkin’ Donuts menu items, including a wide array of signature coffee, donuts, sandwiches and more, and have the products delivered in less than 45 minutes.

“Our guests appreciate that we make our full menu available all day, and we are committed to seeking new ways to make our products even more accessible to [them] throughout the day,” said Scott Hudler, Dunkin’ Donuts vice president of global consumer engagement, in a press release. “We are excited to launch these two new tests, and we will continue to evaluate a possible national rollout for both programs in the future.”

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