The Future of Cash

The head of iPad-based POS system Revel predicts the demise of cash.

October 20, 2016

BOSTON – The debate over whether digital wallets and online payments will replace physical bills and coins continues, but at least one purveyor of digital payments thinks the end of cash is near, Forbes reports. inks the end of cash is near, Forbes reports.

“At the present, cash is not dead,” said Lisa Falzone, CEO and cofounder of iPad-based point-of-sale system Revel at a Forbes’ Under 30 Summit. “But [cash] will be dead soon…it’s a slower death.”

However, Falzone did acknowledge that many of Revel’s retail customers still have large volumes of cash payments. As Fidelity Investments analyst Shilpa Mehra pointed out, “If you [look at] the percentage of global transactions that’s done in cash, its 85%.”

The news source writes that Revel will be taking its technology to the gas pump via a deal with Shell to install customized POS systems. Shell tested its first system at a pilot program in Thailand.

For Falzone, once retailers see how much more information can be gathered digitally, switching to POS systems like Revel’s can help operators target customers with specific promos and other incentives. “You have to make the mobile wallet a value add. You have to include online ordering, you have to include loyalty [programs], you have to include on-demand services, then you’ll have the mobile wallet take off,” she said.

Last month, new research found that worldwide, paying with plastic would overtake cash payments for the first time this year.

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