Industry Technology Pioneer John Hervey Dies

Hervey, who passed away August 5, had a long history with the convenience and petroleum retailing industry.

August 09, 2010

ALEXANDRIA, Va. - NACS, along with the convenience and petroleum community, was saddened to hear of John Hervey??s death on August 5. To many who knew him, he was a friend, mentor, family man and leader.

Hervey, a former NACS employee and PCATS executive director, had a long and distinguished career in the convenience and petroleum retailing industry. His 40-year-plus career began at Mobil Oil Corporation, where he served in a variety of capacities for 25 years, including providing retail automation solutions for its 1,000-plus convenience stores. He retired from Mobil in 1992 and began a second career as an industry consultant.

In 1995, he joined Minit Mart Foods in Bowling Green, Kentucky, as its director of IT, where Hervey was an early proponent of data standards. In 1997, he returned to consulting with Gerke and Associates, where he led the industry standards initiative that was to become the Petroleum Convenience Alliance for Technology Standards (PCATS). Hervey also was a retired U.S. Navy Captain, having served more than 35 years both active duty and in the Navy Reserve beginning in 1955 as a seaman recruit.

Hervey??s career at NACS began in 2000 as its chief technology officer, where he took the helm of the NACS Technology Standards Project. In 2003, the NACS Board of Directors agreed that a spinoff of the project into its own organization was appropriate, thus forming PCATS. Hervey was named executive director of the newly formed association and guided its growth and standards adoption work until his retirement in 2009.

During his tenure at PCATS, Hervey??s guidance and expertise helped develop today??s commonplace industry standards ?" from POS and back office integration, to electronic business-to-business document exchange, payment systems and device integration. After his retirement in 2009, Hervey created his own consulting firm, 1148 Consulting LLC, providing IT and management solutions to convenience and petroleum marketing companies.

"John knew how to make things happen. He moved our industry from being laggards to having state of the art technologies. He brought all the relevant players together to develop the standards that allow technology to more effectively support our businesses and our customers. John's impact on technology standards was instrumental to our success and he will be truly missed," said NACS President and CEO Hank Armour.

John Hervey is survived by his wife, Hettie, his daughter, Elizabeth, his son, James and his granddaughter, Abby.

A Memorial service will be held on Wednesday, August 11 at 3:00 pm at Aldersgate United Methodist Church, 1301 Collingwood Road, Alexandria, VA 22308. Arrangements are being made by Domaine Funeral Home. A funeral and interment will be held at the First Presbyterian Church in Union, South Carolina, on Saturday, August 14 at 11:00 am. Contact Holcombe Funeral Home at (864) 427-3665 for service details. In lieu of flowers, contributions may be made to the Salvation Army, Dept 6057, Washington, D.C., 20042, or USO-Metro, P.O. Box 1710, Ft. Myer, VA 22211.

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