Little Caesars Allows Customers to Pre-Pay, Skip the Line

New Reserve-N-Ready service has pizza orders ready and waiting for quick pick-up.

August 08, 2017

DETROIT – Little Caesars is streamlining the process of getting a pizza with a new, customer-focused Reserve-N-Ready service, a heated, self-service mobile order pick-up station.

Reserve-N-Ready combines the company’s convenience with mobile ordering, pre-payment and heated self-service pick-up to create a new experience for customers. The system is in test in select stores and will expand to other markets later this year.

To use the service, customers place an order and pre-pay via the Little Caesars mobile app. The app will notify the customer when the order is ready. When the customer arrives at the store, they skip the line and go directly to the Pizza Portal and input a 3-digit pin or scan a QR code. Then, the door on the customer’s secured compartment opens, and they take their order.

“The genuine purpose behind integrating advanced technology into our stores is all about improving the customer experience, and building on our convenience and quality,” said David Scrivano, president and CEO of Little Caesars.

The Pizza Portal’s proprietary technology was co-developed with Apex Supply Chain Technologies.

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