UPS, 7-Eleven Expand 24/7 Access to Deliveries

More than 300 pick-up lockers will be placed at 7-Eleven stores and other retailers nationwide.

July 05, 2016

ATLANTA – UPS is expanding its smart locker program from nine locations in Chicago to 300 locations nationwide. The UPS Access Point lockers are alternate delivery locations that are usually outside and accessible 24 hours a day at convenience stores and other locations. Online retailers can integrate the locker delivery addresses into their Web checkout process to give ‘e-commerce stranded’ consumers, who live in a residence where front-door delivery is not possible, a nearby delivery location.

“For online retailers, providing additional convenient delivery locations is one of the secrets to more shopping cart conversions, greater loyalty and happier customers,” said Kalin Robinson, director of the UPS Access Point locker program.

UPS is working with 7-Eleven and independently owned and operated retailers to offer the locker program in select areas across the country. The staggered rollout began in June and initially will be available in Illinois, New York, Pennsylvania, Virginia and Washington. Subsequent states are planned to include California, Florida, Georgia, Massachusetts, Missouri, New Hampshire, New Jersey and Texas.

According to the UPS Pulse of the Online Shopper study, more than half of avid online shoppers, who make two or more online purchases in a typical three-month time period, are interested in an alternate delivery location with extended hours. Preference for alternate delivery locations grew nine points (to 35%) in the last two years according to the UPS study.

In addition to self-service lockers, UPS also has more than 8,000 UPS Access Point locations at local businesses across the United States. These locations are primarily neighborhood convenience and grocery stores, dry cleaners, delicatessens and UPS Store locations that offer extended evening and weekend hours. There are currently more than 24,000 locations worldwide.

Retailers that are interested in becoming a UPS Access Point location or hosting a UPS Access Point locker can learn more and apply online at UPS.com.

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