Walgreens Rolls Out Online Ordering, In-Store Pickup

The new service is rolling out in 480 Chicago-area stores, with select stores to offer curbside delivery.

June 28, 2011

DEERFIELD, IL - Walgreens announced earlier this week a new Web Pickup service at locations throughout Chicago, which enables consumers to shop online at Walgreens.com and pickup orders at a store in as little as an hour.

"Our customers value choice, control and convenience and Web Pickup brings all of these together to cater to on-the-go shoppers," said Walgreens President of E-Commerce Sona Chawla. "We've developed many innovative ways to engage our growing numbers of online shoppers and to make Walgreens.com a great shopping experience. By adding the convenience of in-store pickup and soon curbside delivery, we're making shopping easier than ever before."

Currently, Web Pickup is available at nearly 300 locations in the Chicago metropolitan area, with full market rollout to 480 stores expected to be complete in August.

The service offers most non-prescription items at the Web Pickup site, where shoppers can build a cart of any size and dollar amount. Payment is provided online and a text message or email notifies shoppers when their order is ready.

In the coming months, select Chicago stores will offer curbside delivery, with designated parking spots set aside for Web Pickup customers. A $20 minimum order will be required for curbside delivery.

"To shop online anywhere, any time and be able to pick up in as little as an hour is a great convenience, especially for busy moms, those who might have kids in the car, our mobility challenged customers and many others," Chawla said. "Traffic to Walgreens.com has grown 50 percent over the last two years, so we know that more and more customers enjoy the convenience and intuitiveness of our website as well as the wide product selection."

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