Get a Grip on Labor Costs

The NACS State of the Industry Compensation Report® of 2015 Data helps convenience store companies benchmark themselves in areas such as compensation levels, staff turnover and benefits.

May 27, 2016

ALEXANDRIA, Va. – Labor is a hot topic. Whether it’s controlling costs, navigating overtime and minimum wage regulations or competing for a skilled workforce, convenience retailers are keenly focused on labor issues. And because labor is also one of the highest costs of doing business, having exceptional talent on board is essential for success.

With the NACS State of the Industry Compensation Report® of 2015 Data, companies can benchmark themselves in areas such as compensation levels, staff turnover and benefits metrics. The newly published report compiles data from more than 80 c-store companies representing nearly 12,000 stores across the United States.

Here are several overall industry facts from the report:

  • Employer-sponsored insurance is the leading source of health insurance within the c-store industry, offered to 78% of hourly employees
  • The weighted mean of hourly sales associates is $9.44; it’s $11.40 when including fringe benefits
  • The mean sales associate turnover is 93% and the mean foodservice associate turnover is 77%

The report provides access to data dissected by firm size, region and location type to help retail companies set new fiscal year priorities, better understand underlying drivers of their company’s performance and compare their workforce investments against industry averages in key HR categories such as compensation, turnover and benefits by position and exemption status.

The NACS State of the Industry Compensation Report® of 2015 Data (order number 40022075) is available to NACS members in PDF format for $175 ($275 for non-members). Orders can be placed online at nacsonline.com/compreport or by reaching out to Reed Armstrong, NACS products and services manager, at (703) 518-4291.

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