Consumers Responding to Combo Meal Deals

After years of declines, combo meal visits at QSRs increased by 1%.

April 28, 2016

CHICAGO – After spending time focused on weaning consumers off of the steep dealing used to drive visits during the recession, the major quick-service hamburger chains are back to their roots of offering combo meal deals and consumers are responding, according to The NPD Group. 

After several years of declines, combo meal visits rose by 1% at QSR burger chains in the year ending February 2016, compared to the same period a year ago—an increase driven by combo meal deals. 

Combo meals, which previously were three menu items offered at a bundled price, had been declining in popularity for several years because consumers wanted more choices and the ability to customize. Over the past six months, one QSR chain after another has introduced value-oriented combo meals that offer choices, notes NDP. For example, Wendy’s introduced a 4 for $4 Meal, McDonald’s launched the McPick 2 for $2 offering and then changed the offer to 2 for $5 with a different product offering. Burger King followed suit with a 5 for $4 deal and other QSR chains have added a value proposition of one kind or another to their menu. 

Consumers are responding to these combo meal offers. NPD reports that combo meals purchased on a deal at lunch and dinner rose from a rate of 6% in the year ending February 2015, to 8% in the year ending February 2016. This increase resulted in an additional 110 million combo meal deal orders, or a total of 686 million orders.  All three major QSRs—Burger King, McDonald’s and Wendy’s—offering combo meal deals were, collectively, entirely responsible for the order increases.  

“This once again suggests that given the right promotional offer at the right time, dealing can generate positive traffic growth,” says Bonnie Riggs, NPD restaurant industry analyst. “The response also points to the importance consumers place on the ability to customize and have choices.”  

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