NACS State of the Industry Summit | NACS – Events – State of the Industry Summit
Sign In Help

Advancing Convenience & Fuel Retailing


Skip Navigation LinksNACS / Events / State of the Industry Summit

NACS State of the Industry Summit

Save the Date: April 10-12, 2018
Location: Hyatt Regency O'Hare, Chicago, IL




You Have Questions. We Have Data-Powered Answers.
One of the best ways to gain a competitive advantage is by using data to guide the direction of your business. Informed decisions can help you improve product offerings, retain customers, reduce costs and gain operational improvements to drive growth.

With nearly 50 years of convenience industry data, analysis and strategic insights behind it, the NACS State of the Industry (SOI) Summit provides the data-powered answers you need to help set the course forward for your business. Each spring, we bring together business professors, economists and top-performing c-store retailers to help break down the latest consumer, financial and operational data across the convenience channel—live from the stage. Held over two, fast-paced days, this annual benchmarking conference is the only event where convenience retailers gain access to the newest metrics—as well as industry trends, opportunities and ‘watch-outs’—in essential topic areas such as finance, labor, store operations, merchandising and fuel sales.

By attending the SOI Summit, you’ll be among the first to:

  • Preview the newest retail data, industry benchmarks and key performance category insights. Gain a fresh perspective on how your business is performing against competitors in your region and across the country.
  • Learn how top retail performers stand above the rest. Discover how our industry’s super stars continue to grow their businesses, along with areas to enhance your own company's performance.
  • See how consumers drive the convenience retail model. Grow your sales and strengthen your bottom line using exclusive NACS data on consumer shopping behavior that tracks the path to purchase at U.S. convenience stores.
  • Get a regional look at financial and operational metrics. Hear about the major trends that influenced performance across key regions of the U.S. in 2017.

See who’s already made plans to join us this year.

More Information
For any questions or to request more information, please contact:

Retail Attendee Inquiries
Melody Ain
Meetings & Registration Coordinator
(703) 518-4266

Supplier Attendee Inquiries
Michael Marino

New Business Development Manager, Winsight Media
(312) 940-1961

See What the SOI Summit Is All About





Registration for the 2018 NACS State of the Industry Summit is open to NACS retail members and NACS supplier members. If you are unsure about the status of your membership with NACS, or would like to learn more about how you can participate in the event, please contact:

Keith Harlow
Director, Retail Membership
(703) 518-4206

Nicole Walbe
Membership Manager, Supplier Relations
(703) 518-4229


Powerful Insights, Powerful Connections: Check out the list of retailers who are planning to join us this year. ​




Below is a preliminary schedule of events for the 2018 NACS State of the Industry Summit and subject to change without notice. Check back as we near the event for more details on the sessions and speakers.

Tuesday, April 10
4:30 pm - 7:00​ pm ​Onsite Registration
4:30 pm - 7:00​ pm Cool New Products Showcase
5:30 pm – 6:30 pm Networking Reception
9:00 pm – 11:00 pm NACSPAC Lounge After Hours
Wednesday, April 11 
7:00 am - 5:30 pm​ Onsite Registration
4:30 pm - 6:30​ pm Cool New Products Showcase
7:15 am - 8:15 am Networking Breakfast
8:30 am – 12:00 pm General Session
​NACS Chairman Address | Joe Sheetz
  Welcome by the NACS Vice Chairman, Research | Kevin Smartt
  Opportunities and Risks in the Evolving Business Cycle | Bill Conerly, Ph. D.
  The Numbers, Part I: Financial & Industry Overview | Andy Jones
  Tracking Trends That Matter | Todd Hale
12:00 pm – 1:00 pm Networking Lunch
1:15 pm – 5:00 pm General Session
​The Numbers, Part II: Categories & Foodservice | Alan Beach
​Putting Data Analytics Into Business Practice | Tom O'Toole
  Making Retail Smarter via Insight Automation and Machine Learning | Jason Lobel
  Unmarketing: Stop Marketing, Start Engaging | Scott Stratten
5:00 pm – 6:00 pm Networking Reception
9:00 pm – 12:00 am NACSPAC Lounge – After Hours
Thursday, April 12
7:00 am - 11:30 am Onsite Registration
7:00 am - 10:00 am Cool New Products Showcase
7:15 am – 8:15 am Networking Breakfast
8:30 am – 11:30 am General Session
  Datassential 2018 Menu Trends – New Is Now | Mark DiDomenico
  Motor Fuels Outlook: How the Decade Ends | Tom Kloza
  Technology Adoption is Not an Option | Gray Taylor



Alan D. Beach
7-Eleven, Inc.
Show Bio...

Dr. Bill Conerly

Show Bio...

Mark DiDomenico
Director, Client Solutions
Datassential Inc.

Show Bio...

Todd Hale
Todd Hale, LLC

Show Bio...

Andy Jones
President & CEO
Sprint Food Stores Inc.

Show Bio...

Tom Kloza
Global Head of Energy Analysis
Oil Price Information Service

Show Bio...

Jason Lobel
CEO & Co-founder

Show Bio...

Thomas F. O'Toole
Clinical Professor of Marketing and Senior Fellow
Kellogg School of Management, Northwestern University

Show Bio...

Joe Sheetz
President & CEO
Sheetz, Inc.

Show Bio...

Kevin Smartt
Kwik Chek Food Stores Inc.

Show Bio...

Scott Stratten
Disruptive and UN-traditional Sales
Marketing, Branding & Relationship Expert

Show Bio...

Gray Taylor
Executive Director

Show Bio...




Hotel Reservations
Conveniently located less than 3 miles from Chicago O’Hare International Airport, the Hyatt Regency O’Hare Hotel serve as the location for the 2018 NACS State of the Industry Summit.  For room reservations, visit 2018 NACS SOI Summit - Hotel Reservations to secure your room online. Reservation deadline is March 23, 2018 to receive the NACS group rate of $189 plus tax, per room per night. All rooms are based on availability and are not guaranteed. Remember to book early! The hotel offers complimentary airport shuttle service to and from the O’Hare Airport & hotel. 

Chicago Travel

Chicago O'Hare International Airport (ORD)
Chicago Midway International Airport (MDW)

Directions to SOI Summit Host-Hotel:
From Chicago O'Hare International Airport (ORD)
*Enjoy complimentary airport shuttle service to and from the O’Hare Airport and Hyatt Regency O’Hare. 
                   From Chicago Midway International Airport (MDW)

April weather in the Chicago area is typically pleasant, with average temperatures in the low to mid-50s, but the meeting rooms may get chilly so bring layers, just in case.


 Cool New Products


Introducing Cool New Products at the State of the Industry Summit
NACS is pleased to announce Cool New Products at the NACS State of the Industry Summit! Introduce your newest product innovations to decision makers at the top retailers in the industry.

Who Is Eligible?
NACS supplier members in good standing through April 30, 2018. Participation in the event is not​ required to showcase your product.

Where Is It?
The showcase will be highly visible from key networking areas and general sessions at the NACS State of the Industry Summit at the Hyatt Regency O’Hare – April 10-12, 2018. 

Why Should We Participate?
Receive Quality Leads. Nearly two-hundred executives and category managers from the top retailers in the business attend the Summit. View a list of 2018 attendees here

Attendees will be able to scan your product for sales information and you’ll receive those leads post-event.  Retailers will also receive a complete list of supplier participants and sales contacts after the event.

Start Your NACS Show Marketing Early. Most Summit attendees also attend the NACS Show.  Having a presence here in April will help you stand out from a crowd of thousands in October.

Earn Priority Points. Earn two (2) priority points towards 2019 NACS Show booth selection by participating in Cool New Products at the State of the Industry Summit.

How Much Does It Cost?
Pricing starts at $375 for a 16” W x 20” D x 12” H enclosed showcase shelf.
Note: State of the Industry Summit registration is not included and attendance is not required. If you would like to learn more about the event or register, click on the ‘About’ tab or ‘Registration’ tab.

How Do I Reserve My Space?
Sales are open now. Reserve your space by March 23. 

Order Now

Space is sold on a first-come, first-served basis. Additional details can be found here.

Contact Nicole Walbe at or 703-518-4229.