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NACS Leadership Forum

Save the Date: February 12-14, 2019
Location: Eden Roc, Miami Beach FL




2018 NACS LEADERSHIP FORUM: Convenience Reimagined
Our industry is in the midst of significant change—and it’s coming from all directions. Consumer and B2B adoption of electric and autonomous vehicles is continuing to grow. Commitments by France and Britain to ban the sale of gas and diesel vehicles by 2040 signals a huge disruption in the fuels market, especially if similar bans spread to other countries. Customer experience-focused technologies, like self-ordering kiosks and self-checkout, will continue to evolve with an emphasis on extending convenience opportunities. The Internet of Things, with its endless opportunities to increase customer traffic, services and basket size, will also help optimize supply chain operations with greater wholesaler and DSD supplier automation.

Innovation, from retail juggernauts like Amazon, is also shifting consumers’ expectations for convenience.  Be it Amazon—or Netflix or Uber or some company you have not even heard of yet—these companies have found the ideal combination of convenience, price, speed and variety that best appeals to consumers. Rather than responding to consumer preferences, these companies shape consumer behavior.

All of these disruptions, while jarring, allow us the necessary pause to evaluate processes and iterate, employing new learnings.  However, it requires a willingness to share best practices among industry peers and an openness to outside and unconventional perspectives.    

In keeping with our annual “Visions of the Future” theme, the 2018 NACS Leadership forum is aimed at helping attendees chart a path in this new era of convenience.  Along with the executive peer networking that is a hallmark of the Leadership Forum, our 2018 event will prepare you to navigate this disruption. Through a series of captivating general sessions, we’ll feature a slate of dynamic yet informative speakers who will share both academic and practical applications.

If you’ve received an invitation for this year’s event, register today. Discover how to shift your mindset to remain competitive among a sea of marketplace disruptors. With 80% of convenience store SKUs essentially the same across all stores, what are you doing to stand out? You can either be the disruptor, or be disrupted. 



See Who Attends
The NACS Leadership Forum is a world-class event that brings together established leaders from the convenience and fuel retailing industry to explore high-impact and meaningful approaches to business in a dynamic setting. Take a moment to view who’s attended in recent years.




Below is a schedule of events for the 2018 Leadership Forum. Exact times of sessions for the 2019 event may vary slightly and will be updated as content is confirmed.

Wednesday, February 7, 2018

11:00 am ​– 5:00 pm

Registration Opens

1:00 pm – 4:55 pm

Top-to-Top Business Appointments (by invitation only)

3:00 pm – 5:00 pm

Afternoon Networking

5:00pm – 6:30pm

General Session

6:30 pm – 7:30 pm

Welcome Receptions


Supplier-Hosted Dinners (by invitation only)

Thursday, February 8, 2018

8:00 am – 5:00 pm

Registration Open

8:15 am – 9:00 am

Networking Breakfast

9:00 am – 10:15 am

Kickoff Session

10:15 am – 10:45 am

Networking Break

10:45 am – 12:00 pm

General Session

​12:00 pm – 1:15 pm


​1:15 pm – 2:30 pm

General Session

​3:30 pm – 4:30 pm

​Afternoon Networking

​3:30 pm – 5:25 pm

​Top-to-Top Business Appointments (by invitation only)

6:30 pm – 7:30 pm

NACS Reception

7:30 pm – 9:30 pm

​NACS Dinner

​9:30 pm – 10:30 pm

​NACS After-Dinner Cocktails

Friday, February 9, 2018

8:00 am – 11:00 am

NACS Hospitality Lounge Open

8:15 am – 9:00 am

Networking Breakfast

9:00 am – 11:00 am

Closing Session




Interested in being invited? The NACS Leadership forum is by invitation only and caters to retailers consisting of top executives (CEOs, COOs and Vice Presidents) of successful convenience retailing companies operating 50+ stores. If you fit these criteria and would like to be considered during the selection process, please sign up below.

First Name
Last Name



Lisa Dell’Alba
President/CEO, Square One Markets, Inc.
Event Moderator

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Bonin Bough
Former Chief Media & eCommerce Officer at Mondelēz International

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John Ellis
Founder & Managing Director, Ellis & Associates

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Scott Hartman
President & CEO, Rutter's

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Jamie Notter
Partner and Culture Consultant, WorkXO Solutions

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Gus Olympidis
President & CEO Family Express Corporation

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Greg Parker
CEO Parker Companies

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Joseph Sheetz
President & CEO, Sheetz, Inc.

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​Trump National Doral, Miami, Florida

For Invited Retail Attendees: Hotel accommodations will be made by NACS as part of your registration process. NACS provides a one-night credit (February 7 or 8) at the Trump National Doral Hotel. Invited retailers may also apply for reimbursement of up to $350 for travel and lodging-related expenses.

Nearby Airports: Ground Transportation to and from the NACS Leadership Forum is on own.
Miami International Airport (MIA) 11 Miles, 20 minutes
Fort Lauderdale-Hollywood International Airport (FLL) 25 Miles, 45 Minutes

View Miami area restaurants at the following website:
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